Incident Status Update
Draft internal and external status messages during an incident.
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Write an architecture decision record for this choice. Sections: 1. Status (proposed) 2. Context and forces 3. Options considered 4. Decision and rationale 5. Consequences (positive, negative, risks) 6. Review date Keep it one to two pages. Link to code or tickets where relevant.
Split this epic into user stories small enough for a 1–3 day PR each. Each story needs: - Title - Acceptance criteria - Dependencies noted - MVP vs follow-up label Vertical slices over horizontal layers. First story should demo something user-visible.
Analyze this incident using five whys. Output: 1. Timeline of events 2. Five whys chain from symptom to root cause 3. Contributing factors (not just one root) 4. Corrective actions (immediate vs systemic) 5. What we should monitor to detect recurrence Blameless tone. Focus on process and systems.